Privacy Policy

• Identity: Atlax Risk Management Designated Activity Company (hereinafter Atlax 360)
• Address: Olympia House, Office Suite 3C, 62 Dame Street, D02 X243, Dublin 2, Ireland
• Telephone: : +353 (0) 15672999
• Email:: dpo@atlax360.com

In compliance with the current legislation, Atlax Risk Management DAC informs the user that the personal data necessary to navigate the website, order a subscription, request a Service, make transactions, and/or, where applicable, contract products and services that take place by any means, as well as computer processes regarding data already registered, will be processed to attend and respond to your requests by any informed means, and where appropriate, for the maintenance of the contractual relationship established between the parties, the management, administration, provision of the contracted service and/or the expansion and improvement of the services provided and/or the adaptation of the same to your preferences.

Likewise, your data may be used to send technical, operational and/or commercial information about the different services of Atlax Risk Management DAC, currently and in the future, directly through it or through third parties. based on consent or the contractual relationship itself. However, when you are considered a user of the website without being a registered client, commercial communications will only be sent when you have previously given us your permission.

Atlax Risk Management DAC may fully record, using any technically valid medium for this purpose, telephone and/or telematic communications produced or derived from the use of any Atlax Risk Management DAC service, in order to verify the completion of any transaction related to the request of products and/or services, prove the completion of any procedure related to the request and contracting of products and/or services, evaluate the quality and efficiency of the service provided, improve our customer service processes as well as manage claims and/or incidents that may occur. The aforementioned recordings may be used as evidence for any judicial or arbitration procedure that may arise between both Parties directly or indirectly.

The Atlax 360 website http://www.atlax360.com collects the IP address of the user, as well as his or her access code to the system in order to identify the operations and accesses made to our website and, if applicable, to control the consumption of information products carried out by the CLIENT.

Regarding the use of cookies, they are used for different purposes. More information is available in our Cookies Policy.

Atlax Risk Management DAC informs its users that its credit insurance service is provided by ESPISAN AGENCIA DE SUSCRIPCIÓN S.L., Insurance and Reinsurance Distributors Registry number AS-0108, an agency of Great Lakes Insurance SE, a Munich Re company.

The consents and authorisations required for each processing purpose will be obtained on the different data collection forms found on the Web Site.

You may revoke your consent at any time, for those purposes that are not necessary for the hiring and provision of services, by sending an email to the address: dpo@atlax360.com. You may also revoke your consent by contacting us via telephone 902 54 40 44 / 958 01 55 21, in each commercial or advertising communication sent to you and by notifying this company via the channels indicated on the website Contact In the event that the contract was entered into by a legal entity, the consent given by the authorised or authorised agents shall be understood to have been given both in their own name and in the name of the legal entity they represent, and they may at any time oppose the sending of such communications through the usual channels of communication with Atlax 360.

It will also not be necessary to obtain consent when there is a legitimate interest on the part of the parties to respond to requests for information, suggestions, respond to requests or to contact the user who has requested it.

It will also not be necessary to obtain consent when there is a legitimate interest on the part of the parties to respond to requests for information, suggestions, respond to requests or to contact the user who has requested it.

Your personal data will be kept during the period of validity of the commercial relationship, as long as the interest of the person reading this policy persists if you do not request the deletion of your data, during the limitation period of the actions that may arise in relation to the established contractual relationship, as well as during the time necessary to address any claim that we may receive from official bodies in compliance with current legislation.

In accordance with the provisions of current regulations, the processing of the data that you have provided to us, for the purposes reported in this Privacy Policy, is lawful as it is necessary for the execution of the contractual or pre-contractual relationship of which you are a part so that we can manage, develop and control the corresponding commercial and contractual relationship or the queries made.

In relation to the sending of commercial communications by electronic means as a result of a prior contractual relationship, the legal basis is the legitimate interest of Atlax Risk Management DAC under current regulations.

If your consent is not obtained, Atlax Risk Management DAC undertakes not to process your data for advertising purposes, in which case you must be aware that you will not receive information of any kind that may be of interest to you.

Atlax Risk Management DAC may communicate your personal data to public bodies with jurisdiction in the matter if there is a legal obligation to do so.

If at any time during the commercial relationship it is necessary to communicate your data to third parties for new purposes, said communication will be made as long as Atlax Risk Management DAC has your prior consent in the legally required manner.

Depending on the contracted service, third parties acting as data processors could have access to your personal data in those cases in which it is necessary for the provision of the service.

We do not expect to make international transfers of your personal data.

Data subjects have the right to obtain confirmation whether Atlax Risk Management DAC processes their personal data, and where that is the case access to the personal data and other information such as the purpose of the processing or the categories of data processed.

Likewise, you will have the right to request the rectification of inaccurate data or, where appropriate, request its deletion when the data is no longer necessary for the purposes for which it was collected, the consent on which the processing is based has been withdrawn, you object to the processing, the personal data have been processed unlawfully or the personal data must be erased for compliance with a legal obligation in Union or Member State law to which the data controller is subject.

You may request the restriction of the processing of your data when you contest the accuracy of the personal data during the period that allows the person responsible to verify its accuracy, the processing is unlawful and the data subject opposes the deletion of the personal data and requests the restriction of their use, the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the formulation, exercise or defense of claims or the data subject has opposed the processing pending the verification whether the legitimate reasons of the controller prevail over those of the data subject.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Atlax Risk Management DAC will stop processing your data, except for compelling legitimate reasons of its own or of its clients (third parties) or the establishment, exercise or defense of legal claims.

When the data subjects wish to exercise any of the rights mentioned above, they must send their request via email to the following address: dpo@atlax360.com.

In the event that you are not a user of our website or a client but your contact information from publicly accessible sources may be used by Atlax Risk Management DAC within its business information services, you will be able to obtain all the information about the processes carried out and the rights you can exercise by sending an email to the following address: dpo@atlax360.com.

If you are not satisfied with the response from Atlax Risk Management DAC you may contact the Spanish Data Protection Agency (AEPD) or the relevant member state Control Authority.

The personal data of registered clients and users of our website processed by Atlax risk management DAC come in all cases from the data subjects themselves.

In the event that the user provides personal data of third parties, you must guarantee that the data reported comes from people over 14 years of age and that the information is accurate and truthful. The user undertakes to communicate this information to the owners of said data, informing them, prior to sending the data, of the material contained herein, especially the existence of processing, the purposes and the possibility of exercising rights. If it is not communicated, the user undertakes to hold Atlax Risk Management DAC harmless for any damage, loss, expense or sanction of any jurisdictional order that could arise from the lack of communication of this clause to the data owners.

Atlax Risk management DAC has established the following Information Security Policy based on the requirements set forth in the information security standard UNE - ISO / IEC 27001, thus ensuring the confidentiality, integrity and availability of the organization's information systems, and the compliance with all applicable legal obligations.

This policy has the following purposes:

• Ensure the confidentiality, integrity and availability of the information.

• To have a business continuity plan to recover from a disaster in the shortest possible time.

• Train and educate all employees on information security.

• Properly manage all incidents that occur.

• All employees are informed of their duties and safety obligations and are responsible for complying with them.

• There is a Security Manager and a person in charge of the organization's Information Security Management System (ISMS).

• Continuously improve the ISMS and, therefore, the organization's information security

• Manage the risks that may arise in the provision of the services included in the scope.

• Comply with the legal requirements that affect our activity with the standards, specifications and codes applicable to our products.

• Promote internal and external communication, in such a way that knowledge of the needs and expectations of our customers is guaranteed in order to satisfy them.

• Promote the professionalism, specialization and experience of the staff, encouraging training and continuous updating of their knowledge.

In order to guarantee the achievement of the proposed objectives for the information security management and service management systems, security regulations, procedures and protocols have been developed. They establish appropriate technical and organizational measures that ensure a level of security appropriate to the risk, taking into account the state of the art, the costs of application, the nature, scope, context and purposes of the processing, as well as risks of varying probability and severity for the rights and freedoms of natural persons. The aim is to avoid the loss, misuse, alteration, unauthorized access or theft of information.

Users guarantee and are responsible, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.

Likewise, users guarantee to be over 14 years old. Users must notify Atlax Risk Management DAC of any modification in personal data for the correct management and quality of the service and the data processed, especially those referring to contact information, such as address, email, telephone, etc.

Users can rely on the confidentiality and duty of secrecy of the employees of Atlax Risk Management DAC and of all those who process the data in their name and on their behalf. Without prejudice to the foregoing, the user is aware that the security of network communications is not invulnerable.

Atlax Risk Management DAC may update this policy in the future. We recommend that you review this information periodically to ensure that you are informed of the latest version.